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How saffamafka Handles Your Personal Data

Q: Can I request a copy of all the data saffamafka holds about me?

Yes. Email privacy@saffamafka.com with the subject 'Data Access Request' from your registered email address. We will prepare a structured export of your account data and send it to you within 30 days of receiving your request.

Q: How do I ask saffamafka to delete my personal data?

Submit a deletion request via privacy@saffamafka.com or through the Privacy section in your account settings. Data subject to mandatory financial-regulation retention cannot be deleted, but we will confirm in writing what has been erased and what must be kept.

Q: Who should I contact if I have a complaint about how my data was handled?

Start by emailing privacy@saffamafka.com. If you feel your concern has not been resolved adequately, you may escalate to the relevant data-protection authority in your jurisdiction, as permitted by local law.

At saffamafka, we collect only the data we need to run your account, process your deposits via UPI, Paytm or PhonePe, and keep your sessions secure.

Data collected only as neededUPI, Paytm, PhonePe transactions protectedYour rights clearly explainedContact us to update or delete dataIndia-region policy applies

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What Data We Collect and Why

saffamafka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with us, we collect your name, email address, phone number and the payment identifiers linked to your UPI handle, Paytm wallet or PhonePe account. We use this data to verify your identity, process withdrawals, and send you account-related communications — not

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marketing messages you did not ask for. We also collect device data and session logs to detect unusual access patterns and protect your account from unauthorised use. We do not sell your personal data to third parties. Data shared with payment processors like UPI, Paytm and
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PhonePe is limited to what those processors need to complete your transaction. Retention periods vary by data type: transaction records are held for as long as required by applicable financial regulations in your jurisdiction, while session logs are purged on a rolling 90-day cycle. Access to
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this platform depends on local law and is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Privacy Team Send a written data request to our dedicated privacy address at [email protected]. We aim to acknowledge your request within 48 hours and resolve it within 30 days of receipt, in line with applicable data-protection rules.

Live Chat Support Open the chat widget inside your account dashboard to speak with our support team directly. They can log a data-access or data-deletion request on your behalf and escalate it to the privacy team the same day.

Account Settings Panel Visit the Privacy section inside your account settings to review the personal details we hold, update your contact information, or submit a data-portability request without needing to contact support at all.

DATA HANDLING PRACTICES

Six Ways We Protect Your Privacy

We built our data practices around the principle that your account belongs to you — we are custodians, not owners, of the information you share with us.

Encrypted Data Storage

All personal data, including your UPI handle and phone number, is stored using AES-256 encryption at rest. Backups follow the same encryption standard so your data stays protected even in a recovery scenario.

Cookie Controls

We use strictly necessary cookies to keep your session active and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from the banner on your first visit or any time in account settings.

Account Access Logs

Every login to your account is time-stamped and stored for 90 days. If you notice a session you do not recognise, you can view the log in your security settings and immediately flag it to our support team.

Retention Schedule

Transaction records tied to UPI, Paytm or PhonePe are kept for as long as financial regulations in your jurisdiction require. All other data — including marketing preferences and device logs — is deleted once no longer necessary for account operation.

Your Right to Access

You can request a full copy of the personal data we hold about you at any time. Email [email protected] with the subject line 'Data Access Request' and we will send a structured export within 30 days.

Right to Erasure

If you close your account, you may ask us to delete personal data that is not subject to a mandatory retention obligation. We will confirm deletion in writing once the process is complete, usually within 30 days of the request.

Your Privacy Questions Answered

The answers below cover the most common questions we receive about data collection, your rights under this policy, and how to act on those rights. If your question is not here, reach out through the contact paths listed above.

We collect your name, email address, mobile number and the payment identifiers linked to UPI, Paytm or PhonePe. We also log device type and session timestamps to protect your account from unauthorised access attempts.

We share data only with the payment processors — UPI, Paytm, PhonePe — needed to complete your transactions, and with identity-verification services required by applicable law. We do not sell your data to advertisers or data brokers.

Transaction records tied to UPI, Paytm and PhonePe deposits or withdrawals are held for as long as applicable financial regulations in your jurisdiction require. Session and device logs are purged on a rolling 90-day cycle.

Yes. Email [email protected] with the subject 'Data Access Request' from your registered email address. We will prepare a structured export of your account data and send it to you within 30 days of receiving your request.

Submit a deletion request via [email protected] or through the Privacy section in your account settings. Data subject to mandatory financial-regulation retention cannot be deleted, but we will confirm in writing what has been erased and what must be kept.

We use strictly necessary cookies to keep your session active and optional analytics cookies to improve the lobby experience. You can accept or decline optional cookies in the banner on first visit, or update your choice any time in account settings.

Start by emailing [email protected]. If you feel your concern has not been resolved adequately, you may escalate to the relevant data-protection authority in your jurisdiction, as permitted by local law.

How saffamafka Handles Your Personal Data

Reach Us About Your Data

Six Ways We Protect Your Privacy

Encrypted Data Storage

Cookie Controls

Account Access Logs

Retention Schedule

Your Right to Access

Right to Erasure

Your Privacy Questions Answered

01 What personal data does saffamafka collect when I open an account?

02 Does saffamafka share my data with third parties?

03 How long does saffamafka keep my transaction records?

04 Can I request a copy of all the data saffamafka holds about me?

05 How do I ask saffamafka to delete my personal data?

06 How does saffamafka use cookies and can I opt out?

07 Who should I contact if I have a complaint about how my data was handled?

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