Reference

Terms and Conditions at saffamafka

Before you open an account with saffamafka, take a moment to read through these Terms and Conditions — they set out exactly what you agree to, what we…

Account Eligibility RulesWithdrawal & Deposit TermsAccount Suspension PolicyDispute Resolution ProcessUPI / Paytm / PhonePe Conditions

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What These Terms Cover and How They Apply

saffamafka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms and Conditions form a binding agreement between you and saffamafka the moment you complete account registration. They govern every interaction on the platform — from how you fund your account using UPI, Paytm or PhonePe, to how withdrawal requests are reviewed and processed. We

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may update these terms when regulatory or operational requirements change; we will notify you by email or in-platform alert before any material change takes effect. Continued use of your account after the notification period means you accept the revised terms. If you do not agree with
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any update, you may close your account by contacting our support team. Access to all features described herein is subject to local law and is available only where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Connect with our support team via live chat directly from your account dashboard. Available around the clock, live chat is the quickest way to raise a question about any clause in these Terms and Conditions.

Email Support Send a detailed written query to our terms and compliance team by email. We aim to respond within 24 hours. Include your registered account ID so we can locate your records and address your concern accurately.

In-App Help Centre The Help Centre inside your saffamafka account lists every section of our current Terms and Conditions, along with step-by-step answers to the most common account and payment queries raised by India accounts.

HOW WE HANDLE THIS

Data, Security and Account Integrity at saffamafka

We apply strict internal controls across account security, data handling and transaction verification. Here is exactly how we manage the aspects of these Terms that matter most to your account.

Account Security

Your account is protected by two-factor authentication. We log every login attempt and flag unusual access patterns automatically. If we detect a suspicious session, your account is temporarily locked and you are notified immediately by email.

Data Retention

We retain your account data for the period required by applicable law and no longer. Transaction records, including UPI, Paytm and PhonePe payment history, are stored securely and accessible to you from your account statement at any time.

Cookie Policy

Our platform uses session cookies to keep you logged in and functional cookies to remember your language and payment preferences. No third-party advertising cookies are placed without your explicit consent, which you manage through the cookie settings panel.

Requesting Changes

You may request a correction to your account data at any time by contacting our support team with proof of identity. We process data correction requests within seven working days and confirm completion by email to your registered address.

Who to Contact

For any formal query about how your data is used under these Terms, write to our compliance inbox with your account ID and a description of your request. We will acknowledge receipt within one working day and resolve within seven.

Account Suspension Rules

We may suspend an account if we identify a breach of these Terms, including fraudulent activity or providing false registration details. You will receive written notice outlining the reason and the steps available to you to appeal the decision.

Common Questions About Our Terms and Conditions

Below are the questions our India account holders raise most often about the Terms and Conditions. If your question is not covered here, reach our support team via live chat or email.

Yes. Every account opened through saffamafka is subject to these Terms and Conditions. Access and eligibility depend on local law and are available only where local law permits in your region of India.

We will notify you by email and in-platform alert before any material change takes effect. You have a set notice period to review the update. Continuing to use your account after that period means you accept the revised Terms.

Yes. Contact our support team with your account ID and the approximate date you registered. We maintain version-controlled records of every past Terms document and can provide the relevant version within five working days.

All deposits and withdrawals made via UPI, Paytm or PhonePe are governed by these Terms alongside the payment provider's own policies. In case of any conflict, the clause in our Terms that is more protective of your rights will apply.

You may submit a formal dispute by contacting our compliance team in writing. We review every dispute within seven working days and respond with a reasoned decision. Further escalation steps are described in the Dispute Resolution section of the full Terms document.

Contact our support team via live chat or email to request account closure. We process closure within three working days. Your personal data is retained only for the period required by applicable law, after which it is securely deleted from our systems.

Yes. The Terms prohibit creating multiple accounts, using another person's payment method, or any attempt to manipulate platform outcomes. Breach of these rules may result in account suspension, and access is always subject to where local law permits.

Terms and Conditions at saffamafka

How to Reach Us About These Terms

Data, Security and Account Integrity at saffamafka

Account Security

Data Retention

Cookie Policy

Requesting Changes

Who to Contact

Account Suspension Rules

Common Questions About Our Terms and Conditions

01 Do these Terms and Conditions apply to all account holders in India?

02 What happens if saffamafka updates the Terms and Conditions?

03 Can I request a copy of the Terms and Conditions that were in effect when I opened my account?

04 How do these Terms relate to my UPI, Paytm or PhonePe transactions?

05 What can I do if I disagree with a decision made under these Terms?

06 How do I close my account and what happens to my data?

07 Are there any restrictions on account use mentioned in the Terms?

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